Amish Direct Playsets is proud to offer high quality Amish-made products. Our goal is to have you love your new playset, which is why all playsets are covered under a repair warranty.
No refunds are available once a product is installed. Each playset is thoroughly inspected throughout the build and preparation process to make sure it is received in good condition. A final inspection is performed at the time of installation.
If you discover that an item is damaged, please report the damage to the customer service line at Amish Direct Playsets. Amish Direct Playsets will arrange for a qualified repair technician to come to your location and correct the damage.
All repairs to an Amish Direct Playsets product must be made by an Amish Direct Playsets repair technician, otherwise the repair warranty will be voided. If you have any questions or require service on your purchase, call Amish Direct Playsets directly at 717-455-1196.